AI & Automation

AI projects often begin with tools. A business sees a new platform, a new automation opportunity, or a new way to improve customer

Interoperability and harmonization have been priorities for governments, regulators, and standards organizations for decades. The principle is simple: systems create more value when

As AI agents begin to take on more responsibility in commerce, a quiet shift is happening. Decisions that were once made by people

The question of whether AI is “bad” comes up often, especially as the technology becomes more visible in everyday life. It is a

What is Agentic Commerce Agentic commerce refers to the use of AI agents that can search, evaluate, and complete purchases on behalf of

The robots are already shopping. Is your product on their list? What’s actually changing AI agents are now handling product discovery. Instead of

Agentic commerce is no longer a concept being debated in boardrooms. It is operational infrastructure being built right now by the largest technology

Most brands are still operating as if humans are the primary decision-makers in commerce. That assumption is starting to break. Agentic commerce, where

AI agents are no longer a future proposition. They are actively reshaping how products are discovered, evaluated, and purchased, and brands that fail

Commerce is crossing a threshold, and most brands haven’t noticed. Earlier this year at NRF Retail’s Big Show, Google introduced the Universal Commerce